The Claims Warehouse was established on the 08/08/08. It was realised that there was something 'big' about to happen in the world of financial mis-selling. Certain court cases had set a precedence for this and without hesitation Claims Warehouse seized the opportunity to become a pioneer in this 'new' claims industry.  

With its unique marketing approach and new Directors coming on board and with years of experience in claims management and team recruitment, it seemed great business sense to blend the two together.

Initially based in Lancashire, England, the Company has plans to expand into all areas of the UK and internationally in the future.

"In all the years I have been involved with new business opportunity "start-ups", I have never witnessed a reaction like this...incredible is an understatement! When the Great British public realise that they can wipe out debt in this way, we will have what can only be described as an 'avalanche' of business coming in" - Ralston Ferguson

Claims Warehouse have access to solicitors who specialise in Consumer Credit Agreements (in effect all credit cards, store cards, personal loans, secured loans and car finance agreements that were issued before April 2007 are "suspect" - recent figures suggest as many as 83% could have fundamental flaws and therefore deemed unenforceable!!)

Claims Warehouse has the added advantage of a specialist in-house 'Claims Management Team' headed by Tony Murphy

"I took a deep look into this area of the Claims Industry and wanted to be able to offer clients the very best value for money service out there. It is really refreshing to have a service that people are recommending by word-of-mouth. We have no back-end fees with our debt wipeout services...when we win your case our solicitors charge the other 'side'."- Tony Murphy

Call now for more information and we will arrange for one of our trained Claims Consultants to contact you to explain the whole process...no obligation of course.

Call: 0845 20 10 662 or email your details here and we'll get right back to you.
Complaints Procedure


The Claims Warehouse Limited, Complaints Procedure:

1. Your contacts at The Claims Warehouse:

The Complaints Officer or company director will handle complaints received by The Claims Warehouse Limited.

The Complaints officer will deal with your complaint and has the authority to settle complaints (including the offering of redress where appropriate). The Complaints Officer is the person to whom you should write to with your complaint and if still dissatisfied a company Director will deal directly with your issues.

2. The Claims Warehouse Limited. Complaints Handling Procedure.

You may make your complaint by in person, by e-mail, telephone or in writing. Please include your reference number and the word 'complaint' on the correspondence (if the complaint is in writing). If the complaint is regarding one of our 'partner' firms that we have been dealing with, we will pass on your complaint to that firm and at the same time notify you, we have done so. We will then regard ourselves as having dealt with the complaint.

If your complaint is with The Claims Warehouse Ltd we will acknowledge receipt within 5 working days. If you have made your complaint by any other means other than by telephone and you do not receive this acknowledgment please contact us to ensure we have received it.

We will endeavour to resolve all complaints within 4 weeks. We will write to you within that period to advise you if we are not in a position to resolve the complaint immediately. We will of course write and let you know when it can be resolved and if we are still unable to complete our investigation, after 8 weeks we will write again to advise you why we are still not in a position to issue you a final response. We will also advise you at this stage that you have the right to refer the matter to our regulator: The Ministry Of Justice. If we request information from you to enable us to carry out a thorough investigation and this is not received by us, we will regard your complaint as concluded after 8 weeks of receiving your complaint.

At the conclusion of our investigation we will send you a Final Response letter to:

Explain the outcome of our investigation. Explain the reason of rejecting the complaint or the nature and terms of any redress which we are prepared to make in satisfaction of your complaint.

The Claims Warehouse Ltd.,
Beckett House,
Sovereign Court, Wyrefields,
Poulton Business Park,
Poulton-le-Fylde,
Lancashire
FY6 8JX.

Company number: 06668624

The Claims Warehouse Limited is regulated by the Ministry of Justice in respect of regulated claims management activities. Its registration is recorded on the website www.claimsregulation.gov.uk. Registration number CRM15365.

The Claims Warehouse Limited will strive to provide you with the highest level of service and customer care. We are a referral/recommendation company and our goal is to exceed your expectations regarding business you have placed with us. However if you feel you have cause for complaint we intend to deal with all complaints, fairly, effectively, consistently, and promptly.